Last updated: August 2026. This is a clear working policy for storefront use; have it reviewed by your legal advisor for final publication.

Who we are

EverWithin operates this online store for customers in South Africa. For privacy questions, contact hello@everwithin.co.za.

Information we collect

• Identity and contact details you provide (name, email, phone, delivery address).
• Order and payment-related information processed by Shopify and payment providers (such as PayFast).
• Technical data such as device/browser type and site interactions, used to operate and improve the store.

How we use information

• To process orders, arrange delivery, and provide customer support.
• To send transactional messages (order confirmations, shipping updates).
• With your consent where required, to send marketing you can unsubscribe from at any time.
• To meet legal, accounting, and security obligations.

Sharing

We share personal information with service providers who help us operate the store — for example Shopify, payment processors, and couriers such as Aramex — only as needed to fulfil those services. We do not sell your personal information.

International processing

Some platforms that power the store may process data on servers outside South Africa. We work with reputable providers and expect appropriate safeguards.

Retention & security

We keep information only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures to protect personal information; no method of transmission is completely secure.

Your rights

Subject to the Protection of Personal Information Act (POPIA) and other applicable law, you may request access to, correction of, or deletion of personal information we hold about you, and you may object to certain processing. Contact us to exercise these rights.

Cookies

Our store may use cookies and similar technologies for essential commerce functions, preferences, and analytics. You can control cookies through your browser settings.

Updates

We may update this policy from time to time. The latest version will be posted on this page.